Rentwlo

Cancellation Policy

For guests and hosts.

Technology and design-thinking aimed at delivering a product and experience that is Simple. Awesome. Exclusive.

Rentwlo Cancellation Policy

We have two cancellation policies. Hosts select what is appropriate for them for each listing.

General conditions

Each reservation is considered independent from all others.
The Cancellation Policy applies individually to each reservation.

For Guests

After booking

Cancel within 24h of booking for a full refund

Flexible

Cancel until 15 days before check-in : full refund *

Cancel with 14 or less days to check-in : No refund

* Service fee + vat is not refundable, unless its within 24h of booking

Moderate

Cancel until 30 days before check-in : full refund *

Cancel between 15 to 29 days to check-in : 50% refund *

Cancel with 14 or less days to check-in : No refund

* Service fee + vat is not refundable, unless its within 24h of booking

If host cancel

When host cancel a reservation you get a full refund

For Hosts

Info for hosts

For each of your listings select the policy you want

The amount not refunded to guest is transferred to the host minus host fee + vat

Hosts can cancel bookings without a penalty (use wisely) *

* Cancelling reservations may cause your listings to be ranked lower

For cancelled bookings, you get a credit. Use it on your next booking.

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